Experience
No complaints at all. Customer service is friendly and quick to respond. Doctor was really nice and thorough . Meds shipped quick. I feel much better and look forward to being a customer for the foreseeable future.

3 published reviews from patients treated at Male Excel in Charlotte, United States, averaging 3.3 out of 5. Every review is moderated before it appears.
Back to the full Male Excel profile3 reviews
Individual results vary and are not typical or guaranteed. Case studies and testimonials reflect one person's experience.
Third-party sources, summarised by our editors and quoted where a reviewer said it best. These are not Male Excel's reviews on this site and are not counted in its rating here.
4.3out of 5 on Google from 122 ratings
Google reviewers rate Male Excel 4.3 across 122 reviews, and Google's topic tally centers on testosterone, medication assistance, thyroid levels and lab results, with several mentions of increased energy and quick responses. Trustpilot, where the company holds 4.5 from about 6,010 reviews, adds recurring complaints about late refills, membership cost and reaching live support.
Most-mentioned on Google
Checked . Figures on the source may have changed since. View the Google listing
Male Excel comes up often in r/Testosterone, mostly about service rather than results. Common complaints are the $99 monthly membership plus medication cost, chatbot support, slow appointment scheduling and shipping delays. Others report smooth, professional care. Several posters disliked the gel and moved to cream or injections.
Recurring points
Threads read
Titles below are the Reddit posters' own wording, not ours.
Checked . Figures on the source may have changed since.
The reviews concern a remote prescription service. One reviewer went from 178 pounds to 140 over roughly a year and is now around 145 with more muscle. Another reports feeling better, with a thorough doctor and quick shipping. The third cancelled after a refill questionnaire went unreviewed for a week while they had two days of medication left.
All 3 reviews published for Male Excel on this site.
Experience
No complaints at all. Customer service is friendly and quick to respond. Doctor was really nice and thorough . Meds shipped quick. I feel much better and look forward to being a customer for the foreseeable future.
Experience
Good product but these folks don't give a hoot about customer. It was time for my refill so I did the questionnaire and submitted. A week later still no review, ended up having to cancel as was leaving town and wasn't sure I'd be home. I only had two more days of meds left so they couldn't get them to me fast enough. Shop around please.
Experience
I went from 178 lb to 140 pounds it took almost a year. I am now around 145 pounds but put on some muscle not fat and I am now in the best shape I have been in probably 30 years if not longer.
Every review here comes from someone who says they were treated at Male Excel in Charlotte, North Carolina. Our moderation team reads each one before it goes up. We check that it describes a real visit and stays inside our content rules. We do not check whether the treatment worked. Male Excel gets no say either way: the clinic cannot approve a review, edit one, or have one taken down. None of the reviews here are treatment-verified yet, so read them as first-hand accounts rather than confirmed records.
Male Excel is a regenerative-medicine provider based in Charlotte, North Carolina, operating since 2019. Patients most often come to it for Erectile / Sexual Health, Anti-Aging / Longevity and Diabetes (supportive). Published treatment costs run from $99, though the figure a patient is quoted depends on what they are treated for and how many sessions they need. Its listed accreditations are Board-Certified Physicians.
Keep that spread in mind while you read. A review of a erectile / sexual health case tells you little about how the clinic handles the rest of what it offers, and a patient who lives nearby has a very different week from one who flew in for a single visit.
Reviews are one input. Ask Male Excel for the rest directly: which cell source and preparation they would use for your condition, who performs the procedure, what the quoted price covers, what follow-up you get, and what evidence they are relying on. Vague answers to any of those are worth noticing.
The full Male Excel profile has the team, accreditations and treatment list. There is a separate page on what Male Excel costs, and you can read how we rank and verify clinics and how we moderate reviews. For anything clinical, ask a doctor who knows your history.